Hiring: Retail and Operations Executive (Full Time)
Génue endeavour to recreate classic for the women of today. Classic and everyday pieces that epitomise simple elegance in comfortable fit for any occasion. As part of our sustainability approach, we strive to design wearables that one could reach for over and over again, appreciating each pieces and creating memories with it.
We are looking for a Retail and Operations Executive to join us on a full-time basis. You will play a crucial role in ensuring seamless store operations, providing exceptional customer service, and supporting the overall growth of the brand. This role requires a hands-on individual with strong organisational skills, a passion for retail, and the ability to multitask effectively.
Retail Experience:
Store Operations: Oversee daily store operations, including opening and closing procedures, housekeeping and handling sales transactions.
Customer Service: Establishing a thoughtful customer experience by engaging conversations with customers, personalised shopping and styling advice to best suit their needs. Handle customer inquiries and resolve any issues promptly and professionally.
Operations Management and Support:
Roster Scheduling: Overseeing, planning and managing of retail shift schedules.
Inventory management: Monitor stock levels and initiate replenishment requests. Conduct regular stocktakes and reconcile inventory discrepancies.
Support in SOPs: Support in improving training process/ materials and ensure team is well-versed with SOPs
Market Analysis: Analysing market trends and research to inform strategic decisions and opportunities for growth
Ad-hoc: Be involved in executing all in-store activities and campaigns when required, other ad-hoc special projects, pop-ups, duties and assignments
Requirements
-- Diploma or degree in retail/ fashion management, e-commerce, business or any related studies
-- Dependable team player who can work independently and proactively
-- Ability to be adapt, multi-task and possesses good problem-solving skills
-- Meticulous and possesses a good time management skills
-- Able to converse fluently in English
-- Understands and love the GENUE's aesthetics and values is an added bonus
-- Must be able to commit 44 hours a week, including one weekend
-- Singapore citizens or Permanent Residents only
If you think you'll be a good fit, send in your resume and a writeup about yourself to info@genue.co with the subject header "Retail and Operations Executive(Full Time)". Kindly note that only shortlisted candidates will be notified.