Delivery

From 9 Sep - 11 Sep Specials, 

Orders below SGD 80 will have a flat delivery charge at SGD 5. Complimentary local delivery for orders above SGD 80. Pieces sold are eligible for size exchanges only, subject to availability, and are non-refundable.

 

Self Collection

Self Collection is available at GÉNUE Boutique. 

Self collection orders are to be processed within 1-2 business days. You will be notified once your order is ready for collection. Note that if collection is not done in a week’s time, item will be delivered to you automatically without charges.

GÉNUE Boutique at Raffles City
#03-33A, 252 North Bridge Rd, Singapore 179103

11am - 9pm daily.

 

 

Domestic Shipping

We provide complimentary delivery for all Singapore addressee.

All domestic orders are delivered within 2-4 business days excluding weekends and holidays. 

 

International Shipping

We provide complimentary delivery on orders over S$250. For orders below S$250, please refer to our international delivery rates.

All international orders are delivered within 3-7 business days excluding weekends and holidays. 

International shipments may be subject to duties, taxes, handling costs, and other fees. Please do note that our shipping rates do not include any of these duties or taxes that may be incurred and recipients are responsible for these charges.

If an order is returned to us due to an inaccurate delivery address provided by the customer, or if left unclaimed, recipients are responsible for the full cost of redelivery. 

 

Important note:

Please ensure that all delivery information is correct and accurate to prevent loss or return mails.